About Us
Welcome to The Shiv Agencies
Authorized Collection Agencies Since 2004.
Who Are We
Since 2004, Shiv Agencies has been one of Gujarat’s most trusted recovery partners for banks, NBFCs, telecom providers, and top financial institutions. We recover bad debts so you can focus on business growth
Our Reach
We operate across Gujarat with branch offices in:
Ahmedabad, Rajkot, Surat, Vadodara, Jamnagar, Junagadh, Patan, Morbi, Amreli, Gandhidham, Bhavnagar, Surendranagar, Una, Veraval — and many more locations
What We Do
- Debt Collection & Recovery
- NPA Conversion & Asset Value Restoration
- Tele-Calling & Skip Tracing
- On-Field Collection Support
- Backend Processing Support
- High-Value Case Recovery
Our Unique Selling Point (USP)
We have very well trained & experienced collection team of 500+ staff,(130 DRA Certified) based at 50+ towns to cover 200+ main towns of Gujarat, who are well controlling unpaid flow in early buckets, to prevent Bad debt & ensure lower NPA.
We have our own 50+ fully furnished offices in 25 main towns, to provide all required infrastructure to field, tele calling & backend teams at their Hub.
We have highly qualified & experienced managers & owners, whose personal involvement & dedication at round the clock to ensure Best performances consistently.
Why Choose Us?
With 19+ years of expertise, a skilled team, and proven recovery strategies, we deliver fast, compliant, and high-success results — consistently raising collections from 85% to 98% within 30 days.
With over 19 years of proven experience in financial recovery and debt management —especially for leading banks and financial institutions — Shiv Agencies has established a solid reputation built on excellence, determination, and unmatched on-ground expertise.
Among the many activities we undertake, we place strong emphasis on continuous improvement and operational excellence.
We provide ongoing training to our associates on diverse banking processes, compliance requirements, and communication standards.
Additionally, our senior team members accompany agents and associates for priority field calls to ensure accuracy, performance, and professionalism.
Our team of experienced managers oversees performance, backend operations, tele-calling activities, and the preparation of MIS and DRR reports to ensure accurate bucket tracking and analysis.
We continuously evolve our strategies and workflows to stay aligned with industry standards, enabling us to consistently achieve and exceed client targets.
In our line of work, understanding both people and financial behavior is essential.
We specialize in tracing customers marked as Non-Contactable, Skip, or Fraud by using advanced tracing tools, verification methods, and reliable data resources — ensuring accurate identification and recovery progress.
We maintain excellent relationships with the banks, agencies, and NBFCs we serve.
These trusted partnerships ensure smooth communication, faster approvals, and seamless execution across all operational processes.
We prioritize personal field visits for high-value cases to ensure accuracy, clarity, and better resolution outcomes. Additionally, we conduct periodic audits of payment receipts issued to FOS and maintain a systematic monthly process for preparing agency commission bills — ensuring transparency and operational compliance.
We are committed to achieving 100% of assigned targets, including backflow and normalization cases. On average, our recovery efforts consistently increase collection performance from 85% to 98% within just 30 days, demonstrating our efficiency, strategy, and on-ground execution capabilities.
We utilize advanced workflows and updated operational systems to ensure full compliance with regulatory and organizational guidelines.
Our team closely monitors payment processes, ensures timely deposits of collected amounts, and maintains a zero-error operational framework for complete accuracy and transparency.
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